Shipping Policy

Shipping Policy

Delivering products & quality

All of our orders come with standard delivery, which is typically a 1-3 working day service, or you can collect your items from our warehouse. The estimated availability of each product is detailed on our product pages.
We work tirelessly to ensure we are delivering goods on time but if you would like to confirm that we can meet your delivery needs please call us on 01494 449975 or click the buttton below...

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Collect or deliver

Collection from Plastock


We will contact you when your order is ready to collect from our warehouse.

Our Collection Point is open Monday-Friday, 9.00AM to 5.00PM

Standard or premium delivery from Plastock


All of our orders come with standard delivery which is typically a 1-3 working day service.

Premium delivery services may be available at an extra cost. Give us a call on 01494 449 975 to find out more, or get in touch via the button below for a bespoke quote.

Installation services from Plastock


If you require delivery and installation services please get in touch to discuss how we can best support you, all with a smile !



  • Reasonable Access - ground floor or use of suitable lift for anything above ground level.
  • Delivery between the hours of 08:00 and 18:00.
  • Delivery to UK Mainland. Highlands, Islands and Ireland POA. Exclusions apply.
  • Lead times and product availability are provided as an approximation dependant on stock and production schedules. We can advise better once an order has been raised onto the system.

Terms & COnditions

  • Minimum order value excluding VAT & delivery is £25
  • Standard delivery is "flatpack" (unless specified) to any UK mainland destination (ground floor to main access point).
  • Highlands, Islands, Ireland and large volume consignments may incur additional fees for packaging / courier service. Exclusions apply.
  • Delivery terms apply to UK mainland only, Please enquire for Ireland and rest of the world. International delivery and installation POA.
  • Clearance/recycling of existing items available - POA.
  • Same day delivery service (dedicated vehicle) available - POA.
  • All issues must be reported within 48 hours of signing delivery.
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Get in touch

No job is too big or too small. Speak to a member of the team today on 01494 449975, or click the button below...